AEROVALUE

“Redefining travel as an art form”

Boutique airport services company

Who we are

"Aerovalue is a boutique airport handling company based at Adolfo Suárez Madrid Barajas Airport, focused on passenger management, airport operations, and security. As Madrid’s official Meet and Assist provider, awarded through a competitive tender, we operate with full authority and a clearly defined mandate. Backed by a multidisciplinary team with over 30 years of experience, we deliver tailored, high touch support with precision, discretion, and a service mindset that keeps journeys seamless from start to finish. We will be expanding soon to Barcelona and Málaga, supported by trusted alliances with hotels, transfer companies, and premium partners beyond the terminal."

Ignacio Gracia - CEO

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Our business lines

"Sky high excellence"

Aerovalue's Premier Business Line, "Sky High Excellence", focuses on redefining passenger handling, airline security, and airport operations.
With over 30 years of expertise, the line offers comprehensive management of airline operations, including VIP lounge management and meticulous baggage inspections. It caters to the evolving needs of the aviation industry, optimizing processes and cutting costs.
Aerovalue aims to elevate air travel standards, ensuring efficiency, safety, and customer satisfaction through "Sky High Excellence."

"Flight path to success"

Welcome to "Flight Path to Success" by Aerovalue. Here, we chart a unique journey for every aviation enthusiast, professional, and organization. Our service is dedicated to guiding you through the intricate skies of the aviation and aerospace industries.
With "Flight Path to Success", we offer a comprehensive suite of training, auditing, and consulting services tailored to elevate your operational efficiency, enhance safety standards, and steer your career or business towards new horizons.
Whether you're an aspiring professional, a seasoned expert, or an aviation enterprise, our bespoke solutions are designed to align with your specific goals and challenges.

Shaping excellence

Aerovalue operates a comprehensive Quality Management System designed for an industry with no tolerance for error. Our approach follows a continuous improvement cycle built on Act, Plan, Do, and Verify, with constant feedback between stages. We plan each service with defined standards and risk controls, execute with disciplined procedures, verify outcomes through checks and post service review, and act immediately on deviations with corrective actions that are fast, effective, and sustainable. This methodology strengthens operational safety, service consistency, and accountability across every passenger journey, reinforcing the trust and reliability that premium airport handling requires.

Our policies and standards

Harassment

Our standards to prevent harassment and ensure a safe, respectful workplace for everyone.

Anti corruption policy

Our rules to prevent bribery and conflicts of interest, and to protect ethical business practices.

Sustainability policy

Our commitments to reduce environmental impact and operate responsibly across our activities.

Quality assurance

How we monitor, measure, and continuously improve service quality, consistency, and compliance.

legal notice/terms, privacy, cookies, accessibility.

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